Q&A

The cold process manufacturing method uses only the heat generated by the chemical reaction and slowly matures it at a low temperature. On the other hand, the hot process manufacturing method is a manufacturing method in which heat is applied in a short period of time.

The cold process method does not apply heat, so it is possible to make the most of the blessings of nature without destroying the useful ingredients of the vegetable oils, oils, and herbs that are the raw materials.

A generous amount of natural glycerin, a moisturizing ingredient, melts into the skin, leaving just the right amount of oil after washing.

In addition, since heat is not applied, natural beauty ingredients such as oils and herbs, moisturizing ingredients, and fragrances can be freely incorporated, making it possible to create soaps with a variety of unique characteristics.

Soap is originally intended to remove dirt, but we consider The Cold Process to be one of the skin care items that conditions the skin while removing dirt. Due to the manufacturing method that makes it easy to combine various ingredients, you can experience various skin care effects.

Only conditioner and pet conditioner are solid balms (beauty oils), not soaps. Everything else is cold process soap.

No synthetic surfactants, preservatives, preservatives, or petroleum-derived ingredients that irritate the skin.

A skin-friendly soap made from natural ingredients.

Most are plant-based, but animal-based soaps include honey, horse oil, squalane (skin conditioning ingredient) extracted from sharks, and placenta (anti-aging) extracted from animals.

Plant-based products have a VEGAN mark on the product page on the site.

Please check with our staff for details.

Lightly lather your face, place it on your skin, and wash it off within 30 seconds. Leaving the foam on for a long time has the opposite effect, so it is important to thoroughly remove the foam so that the soap ingredients do not remain in the pores.

For shampoo, apply the soap directly to the hair soaked with hot water. When you rub it in, it creates fluffy foam, so just wash it off. Then apply conditioner to the ends of your hair.

For the face, the moisturizing power is relatively high, and for the body, the emphasis is on clean removal of dirt. No problem.

It lasts as long as you use it once a day.

・Face: about 3-4 months ・Hands: about 3-4 months ・Body: about 2-3 months ・Shampoo: about 3-4 months [short hair] / about 2-3 months [long hair]
・Conditioner…more than half a year ・Kitchen…about 1-2 months

After use, drain the water well and store it in a place where it will not be exposed to water or hot water, such as a shower.

There are also scents linked in each category, so it is also recommended to unify with your favorite scent.

For short hair, we thoroughly wash the skin, and for long hair, we combine the ingredients with an approach to clean the hair. All of them are particular about the goodness of foam cutting.

We use a small amount of essential oil that does not affect the cat's body, but we recommend fragrance-free silica for customers who are looking for it for cats.

While using naturally derived ingredients, it is excellent at removing dirt and is also particular about gentleness to the skin. In addition, since it does not contain synthetic surfactants or petroleum-derived ingredients, it reduces the impact on river water pollution.

Since plastic bottles are not used in the container, it leads to reduction in plastic waste and countermeasures against marine litter. It also contributes to the promotion of a low-carbon society because no heat is applied during manufacturing.

Payment can be made by credit card (VISA, MasterCard, JCB, Amex), Shop Pay, or Apple Pay.

Products will be sent via Yamato Transport. The shipping fee is 680 yen (tax included) nationwide, 980 yen to Hokkaido, and 1,180 yen (tax included) to Okinawa. Prices may vary depending on the region.

In addition, shipping is free for purchases over 6,000 yen (tax included).

Orders placed before midnight will be shipped the next day (excluding Saturdays, Sundays, public holidays, Golden Week, Obon, and New Year's holidays).

We will send you an email once the shipping process is complete. You can check the delivery status using the tracking number we will provide you.

For inquiries regarding delivery, such as "changing the delivery address", "specifying the delivery date and time", and "the product has not arrived", please check the inquiry number and contact the shipping company directly.

We will only respond if there is a defect in the product or if the wrong delivery. Please note that we cannot accept returns or exchanges due to customer's convenience.

See Refund Policy for details.

This shop does not issue receipts. Please use the statement issued by your credit card company as a receipt.